Shipping

COVID-19

Please note that due to the pandemic situation in the world transport companies are working with increased workload. Delivery and return times may be extended.

Shipping

ARMENIA

All orders will be processed and shipped within 48 hours after receiving the payment. Average order delivery timeline is two working days within Armenia.

RUSSIA & EURASIAN CUSTOMERS SERVICE

All orders will be processed and shipped within 48 hours after the payment has been received.

You can choose between Standard Delivery and Express Delivery for Russia and Eurasian Customs Union (Armenia, Russia, Belarus, Kazakhstan, Kyrgyzstan). 

Select Standard Delivery as a delivery option in the checkout, tick your home address as delivery address or enter an alternative address.

Standard delivery Onex: Delivery service cost is $15 and takes 10-14 business days. 

On all orders above 150 USD delivery service is free of charge.

EUROPE

All orders will be processed and shipped within 48 hours after payment has been received.

You can choose between Standard Delivery and Express Delivery for following countries: France, Germany, Italy, United Kingdom, Netherlands, Switzerland, Sweden, Greece, Poland, Belgium, Austria, Ireland, Denmark, Ukraine, Czechia, Finland, Norway, Romania, Croatia, Hungary, Luxemburg, Iceland, Malta, Bulgaria, Cyprus, Lithuania, Serbia, Slovenia, Slovakia, Monaco, Albania, Moldova, Estonia, Belarus, Latvia, Vatican City, Montenegro, Kosovo, Giblartar, san Marino, Bosnia and Herzegovina.

Standard Haypost: Delivery service takes 30 days and costs 15 USD.

Express EMS or UPS: Express Delivery service takes 10 business days and costs 50 USD. For the express delivery options, please send us an email to [email protected] with your order preference and address so we can provide you the delivery charge rate. 

UNITED STATES OF AMERICA

All orders will be processed and shipped within 48 hours after payment has been received.

Select Standard Delivery as a delivery option in the checkout, tick your home address as delivery address or enter an alternative address.

Standard Onex: Delivery service costs 15 USD and takes 10–14 business days. 

WORLDWIDE*

* To the attention of customers from foreign countries: we indicate the cost of delivery excluding taxes and duties of the country of your stay. This means that your shipping costs may increase due to taxes and duties depending on the local taxation system. Please ask for up-to-date information on monthly limits, duties and customs clearance rules in advance.

All orders will be processed and shipped within 48 hours after receiving the payment.

Standard Haypost: Delivery service takes 30 days and costs 15 USD.

Express EMS or UPS: Express Delivery service takes 10 business days and costs 50 USD. For the express delivery options, please send us an email to [email protected] with your order preference and address so we can provide you the delivery charge rate. 

Shipping options:

For the international shipping options, please send us an email to [email protected] with your order preference and address so we can provide you with a quote.

Please be informed that certain countries might take longer due to restrictions in shipping to those particular destinations. The approximate time frame for the delivery will be provided when selecting the shipping method. Our website will provide a live quotation depending on the destination. However if you prefer other shipping methods please contact us at [email protected] to be informed about all the personalised service we can provide.

Delivery Information

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note that it can take some days before the tracking information is available.

If your location is not listed on checkout, please send an email to [email protected] stating what you would like to order and your address and we can provide you with a shipping quote.

Time

We warn you that the delivery dates are approximate, we can’t promise you that your order will arrive on a specific date. We are also unable to inform you in advance as to whether a delivery might be delayed because sometimes there can be delays with shipping due to customs or at busy periods like festival season.

Taxes and Duties

The customer is responsible for payment of all import duties and customs charges in accordance with the relevant local, applicable laws.

If your order is being shipped outside of the  Eurasian Customs Union, then you may need to pay customs duty and other import taxes and duty charges in order to receive your order. There could be a delay in delivering your order if you don’t pay the charges immediately. Paying any customs duty, import taxes and duty charges are customers responsibility. If for any reason you don’t pay the import or duty charges, then we have the right to charge you for any additional costs that might be charged to us because of this. Once you have paid, your online shop order will be delivered to you.

Please note that if you are requesting a refund for an item you paid duty for, we are unable to refund the duty as it is not collected by Stronger & Stronger.

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. We recommend contacting your local customs office for current charges before you make an order, to avoid any unexpected charges.

Undeliverable parcels

If we are unable to deliver your package, according to your chosen delivery option or delivery address, it will be returned to Stronger & Stronger.